SaaS Application Development
A SaaS development company helping founders and product teams build multi-tenant platforms that scale.
A task management SaaS built as a focused alternative to ClickUp, Asana and Jira
For a client building a work management product, we delivered a multi-tenant SaaS that brings clients, projects, tasks, documents and reporting into one workspace, with dashboards tailored to each role.
- Project type
- Client project
- Industry
- Professional services & agencies
- Product
- ClickUp, Asana & Jira alternative
The challenge
Service teams such as agencies, consultancies and IT firms often run their work across a task tool, a CRM, shared drives and spreadsheets. General-purpose tools like ClickUp, Asana and Jira are powerful but either too broad or too engineering-centric, so teams end up stitching them together and nobody has a clear view of client work.
Our client wanted a task management SaaS that treats the client relationship as a first-class part of project work, and that stays simple enough for non-technical teams while still scaling to organisations with hundreds of users.
Our solution
We built a multi-tenant SaaS in which every organisation gets an isolated workspace. Clients sit at the top of the data model, so projects, tasks, files and reports all roll up to the customer they belong to, which is the view service businesses actually need.
On top of that model we shipped task and project management, a shared calendar, a documents and wiki hub, comments and activity feeds, and real-time reporting. Role-based dashboards give executives, project managers and team members a view that fits their job, and role-based permissions keep sensitive data in the right hands.
Key features of Work management SaaS
Client management
One record per client with contacts, communication history, projects and performance in one place.
Projects & milestones
Plan projects, set milestones and track progress against deadlines across the organisation.
Task management
Assign tasks with priorities and due dates, follow updates, and keep the whole team aligned.
Calendar & documents
A shared calendar for events and milestones, plus a hub for files, templates and internal wikis.
Reports & analytics
Live dashboards for project trends, team workload, productivity, revenue and client performance, with export.
Role-based dashboards & access
Tailored home screens for executives, managers and contributors, backed by granular permissions.
Outcomes
- A launched SaaS product with a free organisation-wide trial and self-serve sign-up.
- One workspace that replaces a separate task tool, client list, shared drive and reporting spreadsheet.
- A multi-tenant foundation that serves solo freelancers and large agencies on the same codebase.
- Reporting that gives leadership a real-time view of workload and client health without manual status updates.
Technology
Next.jsTypeScriptMulti-tenant SaaSRole-based access controlReal-time dashboards
Work management SaaS FAQs
Why is this case study anonymised?
The product belongs to our client, so we describe the work and the architecture without naming the brand.
How is this different from ClickUp, Asana or Jira?
It is built around client work. Projects, tasks, files and reports roll up to the client they belong to, and each role gets a dashboard designed for its job rather than one generic view.
Can you build a custom task management SaaS for my market?
Yes. We start from the workflow your target users already follow, then build a multi-tenant SaaS with the billing, permissions and reporting needed to sell it.
How long does a project like this take?
A focused MVP of a work management SaaS typically takes 8 to 14 weeks. We ship in weekly milestones so you can test with real users early.
Related services
Services behind this project
Custom Software & Tools
A custom software development company building bespoke software around how your team actually works.
Full Stack Development
One team owning your frontend, backend, database, and infrastructure — no handoffs, no gaps.
More work
More case studies
Demo product
Freight Broker CRM: Custom CRM & TMS for freight brokerages
A freight broker CRM covering quotes, loads, carrier compliance, check calls, billing and margin reporting.
- Load board with live status, ETA and lane details
- Carrier insurance tracking that blocks lapsed carriers
- Margin, late-load and overdue-invoice alerts on one dashboard
Single-page appRole-based workspaceGuided product tourAlerting rulesReporting
Demo product
BDS Express: Shipment tracking & parcel management console
A shipment tracking console that manages orders, shipments, boxes and parcels by barcode, with roles for admins, dispatchers, drivers and customers.
- Shipment → box → parcel hierarchy, each with its own barcode
- Barcode scanning by USB, Bluetooth scanner or phone camera
- Roles for admins, dispatchers, drivers and customers
Web appBarcode generation (Code 128 / Code 39)Camera & scanner inputRole-based accessResponsive UI
Demo product
Northgate Closings: Real estate closing & conveyancing CRM
A real estate closing CRM that manages transaction files, trust balances, upcoming closings and client emails with role-based access.
- Transaction files for sales, purchases and mortgages
- Trust funds, outstanding balances and pending charges
- Roles for admins, lawyers, clerks and real estate agents
Web appRole-based accessEmail templates & schedulingCharts & analyticsLight & dark themes
Ready to start your quest?
Tell us about your product idea. You will get a clear scope, timeline and estimate within 24 hours, free and with no obligation.